10ks Terms & Conditions — The Complete Guide

📄 01. Introduction

10ksWelcome to . These Terms and Conditions govern the relationship between you and 10ks a legal agreement between the platform and you. When you 10ksBy registering on or using the platform, you are deemed to have read, understood, and accepted all of these Terms and Conditions.

These terms and conditions are written in plain language so all members in Bangladesh can understand them with ease. If you have any questions about a particular section, please reach out to our support team.

👤 02. Account Registration

10ksOpening an account with is completely free. However, you must provide accurate and truthful information during registration. Accounts created with false or incorrect details may be closed at any time, and any funds held may be forfeited.

• Each individual may only A You may open one account. Creating multiple accounts is strictly prohibited.
• The name, national ID number, and phone number provided during registration must be accurate.
• Keep your account password confidential. Do not share access with anyone else.
• If you suspect any unauthorized access to your account, immediately 10ks Contact Support.
• Withdrawals may be restricted until KYC (Know Your Customer) verification is completed.

🎂 03. Eligibility & Age Requirement

10ks To use the platform, you must be at least 18 years of age You must be of legal age. This platform is strictly prohibited for minors. A national ID card or birth registration certificate may be requested for age verification.

• Registering under the age of 18 will result in permanent account closure.
• Betting must be legal in the jurisdiction where you reside.
• Individuals who are unable to make sound decisions due to mental impairment are not permitted to use this platform.
• 10ks's officers and employees are not permitted to place bets on the platform.

🎯 04. Betting Rules

10ksBefore placing any bet on , please read the specific rules for each market. Once a bet is confirmed, it generally cannot be changed or cancelled.

• Minimum and maximum bet amounts vary by market — check the limits before placing your bet.
• Odds in live betting can change at any time. The odds at the moment of confirmation are final.
• If an event is cancelled or abandoned, 10ks will settle bets in accordance with its own policy.
• If incorrect odds are displayed due to a technical error 10ks Reserves the right to void that bet.
• Any evidence of match manipulation or dishonest betting practices will result in immediate account closure.
• Placing bets on opposing markets within the same event to guarantee a profit (arbitrage) is strictly prohibited.

💳 05. Payments & Withdrawals

10ksDeposits and withdrawals on are fast and secure. We support all major mobile banking methods in Bangladesh, including bKash, Nagad, and Rocket. For more details, visit our Payments Page See.

• Minimum deposit amounts and withdrawal limits vary depending on the payment method.
• Withdrawal requests are typically within 24–48 hours are processed within.
• Withdrawals can only be processed using the same method used for the original deposit.
• Large withdrawals may be held until KYC verification is complete.
• In cases of suspected money laundering, 10ks Suspend any transaction and report the matter to the relevant authorities.
• Deposited funds cannot be withdrawn directly unless they have been wagered at least once.

🎁 06. Bonuses & Promotions

10ks's bonuses and promotions are exclusive benefits for members. Each bonus comes with its own conditions that must be followed. Failure to comply may result in the bonus and any associated winnings being voided.

• The welcome bonus is available only once, at the time of your first deposit.
• To withdraw bonus funds, you must first meet the specified wagering requirements.
• Any attempt to claim bonuses using multiple accounts or fake information will result in all associated accounts being closed.
• The right to modify or cancel any bonus offer at any time 10ks keeps.
• Some bonuses are limited to specific games or sports — please read the offer details carefully.
• Any unused bonus will be automatically forfeited once it expires.

🛡️ 07. Responsible Betting

10ks Believes betting should be fun — not an obligation. We care about the mental and financial wellbeing of all our members, which is why we provide responsible betting tools.

• Deposit Limit: Set a maximum limit on your daily, weekly, or monthly deposits.
• Self-Exclusion: Temporarily exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Take a betting break ranging from 24 hours up to 30 days.
• Reality Check: You will receive periodic reminders of how long your current betting session has lasted.

If you feel you may have a betting problem, please reach out to our Responsible Gaming Go to the page or contact support.

🔒 08. Security & Privacy

To protect your personal information and financial data, 10ks We use industry-standard SSL encryption and security technology. We never sell your personal information to third parties.

• To learn more about how your data is collected and used, please read our Privacy Policy Please read.
• We support two-factor authentication (2FA) to help prevent suspicious activity.
• We may request documents to verify your account — this is for your own protection.
• Beware of phishing — 10ks Passwords are never requested via email or SMS.

⚠️ 09. Account Suspension & Closure

For any of the following reasons, 10ks May suspend or permanently close an account without prior notice in the following cases:

• Breaching any part of these terms and conditions.
• Registering with false or fraudulent information.
• For operating multiple accounts.
• If there is evidence of bonus abuse or odds manipulation.
• If there is suspicion of money laundering or fraudulent activity.
• Upon confirmed evidence of being underage.

⚖️ 10. Dispute Resolution

If you have a dispute regarding a bet outcome or transaction, please first contact 10ks's customer support team. We aim to provide an initial response within 72 hours.

• The deadline to raise a complaint regarding bet settlement is within 30 days within.
• In resolving disputes, 10ks's decision shall be considered final, unless there is evidence of fraud.
• If an incorrect payout occurs due to a technical error 10ks reserves the right to make amendments.
• The right to final interpretation of these terms and conditions belongs to 10ks's promise.